“Fiona’s charm is automatic! When she delivered her presentation Working with Multicultural Patrons at the University of Melbourne, the whole team was highly impressed not only with her academic credentials, but the deep understanding of cross-cultural communication that she taught our team. She has unrivalled expertise in this important field.” 

Geoff Whiting, Team Leader, Prospective Student Support Team, University of Melbourne. 

“Fiona has a unique ability to combine her extensive academic skills, personal experiences and the needs of her clients to deliver customised learning experiences on cross cultural communications. Her presentations are engaging, insightful and often integrate storytelling to convey key concepts. She has and continues to be a great learning partner.”  

Brendan Smith (National Learning & Development Manager Built; Former Senior Learning and Development Consultant Carlisle Home Pty Ltd)

“I found Fiona’s workshop on Asian and Middle Eastern naming conventions thoroughly fascinating. I had no idea of the complexities and history of names and how they are used and changed. In a world where data is a new currency, Fiona’s expertise unlocks a vault of wealth. I am happy to recommend Fiona to anyone who works in financial or criminal intelligence. It will greatly improve your intelligence and investigative capabilities.”

Todd Harland (CEO AML Solutions International).

“I highly recommend Fiona’s training programs on teaching international students to all educators. Her practical tips are great, but what I found most valuable was what I learned about my students’ behaviour and motivations. The insights she provided have enabled me to customise my teaching approach to get the best possible performance from everyone in my multicultural classroom.”

Eu-Jin Teo, Senior Accounting Lecturer, University of Melbourne.

“Fiona was an engaging and interesting presenter, making the subject matter of names and their pronunciation very compelling. She was aware of the many challenges that are associated with multiculturalism in our society and was able to apply it to customer service. I would recommend these workshops to others.”

Eva, Tertiary Libraries.